General Manager / Owner / Toyota of Warsaw
Emily Illingworth Kosnik is a dynamic leader in the automotive industry with a proven track record of success across various roles within Toyota and her own dealership, Toyota of Warsaw. As the General Manager and Minority Owner of Toyota of Warsaw, Emily has driven customer retention and profitability through strategic business management and a hands-on approach. Her leadership extends to overseeing financial operations, fixed operations, digital marketing, and customer satisfaction, ensuring a seamless and efficient workflow across departments.
Emily's journey in the automotive sector began with her roles at Toyota Motor Sales North America, where she honed her skills in district sales and service management. Her efforts led to increased sales efficiency, market leadership, and dealer profitability across multiple territories. Her expertise in digital marketing strategy, franchise financial analysis, and customer loyalty programs further solidified her reputation as a forward-thinking leader in the industry.
Beyond her professional achievements, Emily is a graduate of the National Automobile Dealer Association's (NADA) Dealer Academy and has been recognized as one of Automotive News' 40 Under 40 for her exceptional leadership and business acumen. Her commitment to her community is evident in her roles on the Boards of Directors for the Wagon Wheel Center for the Arts, Kosciusko Economic Development Corporation, and the Kosciusko County Chamber of Commerce.
Emily holds a Bachelor of Arts from the University of Arizona, where she excelled in Sociology, Religious Studies, Communication, and Interpersonal Relations. She has continued to build on her educational foundation with advanced automotive and leadership training, including courses in executive presentation skills, inclusive leadership, and digital solutions for dealerships.
As she continues her journey in the automotive industry, Emily is passionate about advocating for women in this traditionally male-dominated field. Through her leadership and experience, she aims to inspire and empower more women to pursue and excel in automotive careers, sharing her insights on finding balance, overcoming challenges, and making meaningful contributions to the industry and community.