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Author / Speaker / Brand Experience Expert
Katie began her customer experience journey in 2007 and never looked back. She used her passion for creating experiences and to jump start a career focused on helping organizations create memorable and measurable customer experiences. Katie has navigated various industries, studied from the best, and made it her mission to become a brand experience expert.
As a female entrepreneur, mom, daughter, and sister, Katie saw a need to captivate the world’s most influential consumer; the woman. Katie is now the go-to expert in tailoring experiences to the decision maker, the woman.
Katie and her fiance have seven children (a Brady Bunch sort of thing). When she’s not with her kiddos, she has her toes in the sand and a fly rod in her hand. Katie believes in living life to the fullest so she and her family can create magical moments together.
